Deposits, fees & cancellation

We book by the week, not by the night

Every trailer is priced as one flat rate for the full event week, and we do not take shorter bookings. The price does not change if you come in late or leave early — a trailer that goes out for three nights costs us the same to seal, tow, place and collect as one that goes out for nine.

Every booking ends on the Monday following the Temple burn. If you need a little longer than that, talk to us — we would far rather hear from you than wonder where the trailer is.

Deposits & fees

Half the rental price is what actually reserves your trailer — an inquiry, a quote and a verbal yes do not hold it. Until that payment clears, the trailer remains available to anyone else, and whoever pays first has it.

Payment schedule

1. 1

   Inquiry

   Free. No card, no commitment. You pick a trailer and add-ons and we quote them.

2. 2

   Half the rental price — due the day you book

   This is what takes the trailer off the market. Until it is paid the trailer stays available to anyone else, however far along the conversation is. It is non-refundable.

3. 3

   The remaining half — 60 days before gates open

   Charged together with the $2,500 refundable security deposit, so there is one payment at this stage, not two.

4. 4

   Security deposit returned

   After the post-event inspection, less anything it actually covers.

Cancellation

What you have paid is what you forfeit. There is no sliding scale and no partial refund, because the money only moves twice. Windows are measured from the date gates open in 2027.

• 60+ days before gates open

  You lose the half you paid to book

  The balance has not been charged yet, so there is nothing further to pay and nothing further to lose.

• Under 60 days before gates open

  The full rental price is non-refundable

  By this point the balance has been charged. The refundable security deposit is not part of this and comes back to you.

Damage & dust

There is no cleaning fee, so it is worth being precise about where the line falls. Dust is not a mess — it is the condition every trailer comes back in, we expect it, and the deep clean is already paid for in your rental. What the deposit covers is the trailer coming back needing more than a clean: bags of trash, spilled food left to sit for a week, a tank problem nobody mentioned. Empty it out, take your trash with you, and the deposit comes back whole.

We photograph every trailer at handoff and at pickup, and we share both sets with you. You should photograph it too — a good rental company wants that record as much as you do.

What is never included in a rental

• ✕Burning Man event ticket
• ✕Vehicle pass
• ✕Tow vehicle (unless you add delivery)
• ✕Fuel and propane top-offs beyond what the trailer leaves with
• ✕Ice
• ✕Your own bedding unless you add the linens package

Several of these are available as add-ons — bedding, delivery, extra fuel and water all appear in the build step. The event ticket and vehicle pass are yours to obtain from Burning Man Project directly; we cannot sell or supply them.

Use of the trailer

• The trailer stays at your camp address for the duration. It is not to be driven or towed around the playa.
• No smoking or open flame inside the trailer, ever.
• Gray and black water must be contained and emptied only by a licensed pump-out service. Dumping on the playa is a serious violation and is charged back in full.
• The renter named on the agreement is responsible for the trailer, regardless of who is staying in it.
• Pets are considered case by case — ask before you book rather than after.